Wedding Dress FAQ
What should I expect?
True North is all about celebrating each and every bride-to-be that walks through the door. At your private appointment, we'll chat about your style and the vision for your wedding day, and most likely gush over every last detail of your proposal. There will be music, assorted drinks and snacks, and a whole lot of fun to be had. We want to ensure your dress shopping experience is a memorable one.
When should I begin dress shopping?
We recommend that you begin shopping for your wedding dress at least eight to ten months before your wedding day, as it can take up to six months for your dress to arrive. This amount of time also allows for any alterations to be completed with ease. Certain designers will accommodate tight deadlines, and rush orders are available upon request, but keep in mind fees will apply.
Do I need an appointment?
Yes! Our studio is open by appointment only. This allows us to give you our undivided attention, and supports our ethos of creating an experience that is intimate, and memorable. Please email email@example.com or call 518.697.5087 to book a time with us!
How long will my appointment be?
Your appointment will run an hour and fifteen minutes. We find that this is the perfect amount of time to chat freely and learn about your style and vision, try on gowns that have caught your eye, play with accessories, and explore your thoughts on your favs. The last thing we want is you to feel rushed, and we believe it's just the right amount of time to feel decesive and confident. However, if you need a second appointment, we totally get it, and are happy to schedule another shorter one for you. We want you to be over-the-moon with the dress you choose. And we understand that sometimes, a girl just has to sleep on it.
Do I need to bring anything to my appointment?
It is helpful to bring a strapless bra, spanx (our forever saving grace!), or shoes that you are considering wearing on your wedding day. Or at least a pair of shoes that are around the possible height you are hoping to wear. These items play an important role in envisioning yourself on your wedding day.
How many people can I bring to my appointment?
Our advice is to keep it sweet, simple, and small. For your sake, we reccomend keeping your support crew to under five. We believe that your fitting should be as intimate as possible, keeping the focus on you and your style and vision. Smaller groups allow you to listen to yourself, your opinions, and how you feel. Sometimes too many opinions end up overwhelming your decision, making it difficult to truly trust your gut. . And also, we want to comfortably accommodate everyone, as our studio space is rather quaint and cozy. With a studio full of white dresses, and other delicate inventory, we also kindly ask that you leave any kiddos and pets at home. Thank you in advance!
Will I need alterations?
Yes. Since no one person is shaped the same, alterations are always needed, and a key finishing touch to any gown. Our designers make their dresses in standard sizing with a standard size chart. We will take your measurements and order the size that is as closest to your measurements as possible. And in the end, you will be so happy to have a dress that is fitted so perfectly, just for you!
Do you offer / include alterations?
We do not provide 'in-house alterations'. We have connected with a few local seamstresses who we are more than happy to refer you to. Please note, True North is not affiliated with any specific seamstresses, nor do we receive any payment from them for your business. Alterations are a separate cost from the purchase of your gown.
What size are the sample dresses? What if they don't fit me?
Guess what? The samples sizes we carry won't fit anyone perfectly. As of now, our dress samples range in size from 6-10. However, if your sizing it outside of the range mentioned, please know we have a few creative tricks up our sleeve to make sure we give you the best possible idea of how each sample dress will look. If the dress is too big for you, we we have our bridal clips to make the dress tighter where need be. If the dress is too small for you, we will simply clip the gown up to your undergarments. No worries, we got you! And since we are a brand new store, we already have future plans of adding to our collection and carrying larger sizes to expand our sample size range.
Is there a cancellation policy?
Yes, since we are open by appointment only, we kindly ask that you give us at least 24 hours notice if you need to cancel or reschedule. We greatly appreciate it!